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iTunes for Windows: -3221 error displays when accessing iTunes Store
* Last Modified: May 14, 2008
* Article: TS1485
* Old Article: 300831
Symptoms
Some iTunes for Windows users with the McAfee Personal Firewall Plus installed may display a -3221 error message when you try to access the iTunes Store using iTunes for Windows.
Products Affected
iTunes 7 for Windows
Resolution
If this happens, change the permission level for iTunes and iTunesHelper to allow full access.
This should allow iTunes and iTunesHelper to both send and receive data from the iTunes Store.
Additional Information
More information on changing permissions can be found in the McAfee Personal Firewall Plus User's Guide.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
